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STORE POLICY

Customer Care

 Thanks for shopping at The Metal Flag Store.  Please feel free to contact us if you have any questions about ordering or your purchase. 

Please note because of the nature of our crafting process, each piece will have slight differences in the finish.  This is just a quality of the different types of metal and various craftsmen working on your flag.

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Wall mounting is the customer's responsibility.  Since we are not able to install your metal art for you, any damage to your purchased piece, personal belongings or person is not the responsibility of our company.  Please take care when handling, metal can be sharp and can cut.  

Wholesale Inquiries

Are you interested in selling our unique products in your shop or on your website?  We're honored!  Please contact us to discuss!

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Payment Methods

Credit / Debit Cards or PAYPAL

Returns & Refunds

 Thanks for shopping at The Metal Flag Store. If you are not entirely satisfied with your purchase, we're here to help.

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Returns: You have 10 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.  (Please note, custom items are not eligible for returns.  All sales are final.)

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Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 7-10 business days, depending on your card issuer's policies.

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Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
 

Contact Us:  If you have any questions on how to return your item to us, contact us.

Privacy & Safety


It is The Metal Flag Store's policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to www.themetalflagstore.com (hereinafter, "us", "we", or "www.themetalflagstore.com"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.
This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

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- Website Visitors
Like most website operators, The Metal Flag Store collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. The Metal Flag Store's purpose in collecting non-personally identifying information is to better understand how The Metal Flag Store's visitors use its website. From time to time, The Metal Flag Store may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
The Metal Flag Store also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on http://www.themetalflagstore.com blog posts. The Metal Flag Store only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

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- Gathering of Personally-Identifying Information
Certain visitors to The Metal Flag Store's websites choose to interact with The Metal Flag Store in ways that require The Metal Flag Store to gather personally-identifying information. The amount and type of information that The Metal Flag Store gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at http://www.themetalflagstore.com to provide a username and email address.

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- Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

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- Advertisements
Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by The Metal Flag Store and does not cover the use of cookies by any advertisers.


- Links To External Sites
Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

- Www.themetalflagstore.com uses Google AdWords for remarketing
Www.themetalflagstore.com uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven't completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google's privacy policy.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

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- Protection of Certain Personally-Identifying Information
The Metal Flag Store discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on The Metal Flag Store's behalf or to provide services available at The Metal Flag Store's website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using The Metal Flag Store's website, you consent to the transfer of such information to them. The Metal Flag Store will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, The Metal Flag Store discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when The Metal Flag Store believes in good faith that disclosure is reasonably necessary to protect the property or rights of The Metal Flag Store, third parties or the public at large.
If you are a registered user of http://www.themetalflagstore.com and have supplied your email address, The Metal Flag Store may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with The Metal Flag Store and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. The Metal Flag Store takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

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- Aggregated Statistics
The Metal Flag Store may collect statistics about the behavior of visitors to its website. The Metal Flag Store may display this information publicly or provide it to others. However, The Metal Flag Store does not disclose your personally-identifying information.


- Cookies
To enrich and perfect your online experience, The Metal Flag Store uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. The Metal Flag Store uses cookies to help The Metal Flag Store identify and track visitors, their usage of http://www.themetalflagstore.com, and their website access preferences. The Metal Flag Store visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using The Metal Flag Store's websites, with the drawback that certain features of The Metal Flag Store's websites may not function properly without the aid of cookies.
By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to The Metal Flag Store's use of cookies.

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- E-commerce
Those who engage in transactions with The Metal Flag Store – by purchasing The Metal Flag Store's services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, The Metal Flag Store collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with The Metal Flag Store. The Metal Flag Store does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.


Privacy Policy Changes
Although most changes are likely to be minor, The Metal Flag Store may change its Privacy Policy from time to time, and in The Metal Flag Store's sole discretion. The Metal Flag Store encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

       

Terms & Conditions

Please read these terms and conditions ("terms", "terms and conditions") carefully before using The Metal Flag Store website (the "service") operated by Gulley Metal Services, Inc. ("us", 'we", "our").

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Conditions of Use

We will provide their services to you, which are subject to the conditions stated below in this document. Every time you visit this website, use its services or make a purchase, you accept the following conditions. This is why we urge you to read them carefully.

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Privacy Policy

Before you continue using our website we advise you to read our privacy policy [link to privacy policy] regarding our user data collection. It will help you better understand our practices.

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Copyright

Content published on this website (digital downloads, images, texts, graphics, logos) is the property of The Metal Flag Store and/or its content creators and protected by international copyright laws. The entire compilation of the content found on this website is the exclusive property of Gulley Metal Services, Inc., with copyright authorship for this compilation by Gulley Metal Services, Inc.

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Communications

The entire communication with us is electronic. Every time you send us an email or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us. If you subscribe to the news on our website, you are going to receive regular emails from us. We will continue to communicate with you by posting news and notices on our website and by sending you emails. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing.

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Applicable Law

By visiting this website, you agree that the laws of the United States of America without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between Gulley Metal Services, Inc. and you, or its business partners and associates.

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Disputes

Any dispute related in any way to your visit to this website or to products you purchase from us shall be arbitrated by state or federal court and you consent to exclusive jurisdiction and venue of such courts.

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Comments, Reviews, and Emails

Visitors may post content as long as it is not obscene, illegal, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or injurious in any other way to third parties. Content has to be free of software viruses, political campaign, and commercial solicitation.

We reserve all rights (but not the obligation) to remove and/or edit such content. When you post your content, you grant The Metal Flag Store & Gulley Metal Services, Inc. non-exclusive, royalty-free and irrevocable right to use, reproduce, publish, modify such content throughout the world in any media.

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License and Site Access

We grant you a limited license to access and make personal use of this website. You are not allowed to download or modify it. This may be done only with written consent from us.

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User Account

If you are an owner of an account on this website, you are solely responsible for maintaining the confidentiality of your private user details (username and password). You are responsible for all activities that occur under your account or password. We reserve all rights to terminate accounts, edit or remove content and cancel orders in their sole discretion.

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